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Shipping and Returns

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At AVIA AREE, every order matters. Many of our products are created or fulfilled after your order is placed, allowing us to offer thoughtfully designed apparel, accessories and lifestyle products while reducing unnecessary inventory.

Please read the following information before placing your order.

 

Shipping

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AVIA AREE currently ships to customers in the United States, Canada and Germany where shipping is available during checkout.

Shipping availability, methods and costs are determined by the products in your order and your delivery address. Your shipping charges are calculated and displayed during checkout before payment is completed.

Delivery dates are estimates only and are not guaranteed.

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Order Processing

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Processing time and shipping transit time are separate.

Many AVIA AREE products are made, printed or fulfilled after an order is placed. Processing times may vary depending on:

  • Product type

  • Order volume

  • Production schedules

  • Destination

  • Holidays

  • Carrier availability

Once your order has been processed and shipped, you will receive tracking information when it is available from the shipping carrier or fulfillment partner.

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Tracking and Delivery

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When tracking information is available, it will be sent to the email address used during checkout.

Please allow time for tracking information to update after your order ships.

Carrier delays may occur because of weather, transportation disruptions, holidays or other circumstances outside AVIA AREE's control.

If your tracking information has stopped updating or indicates a delivery issue, please contact us and include your order number.

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Returns and Refunds

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Return requests must be submitted within 21 days of the delivery date.

To qualify for return consideration, products must be:

  • Unworn

  • Unused

  • Unwashed

  • Free from customer-caused damage

  • Returned with original packaging when applicable

  • Accompanied by proof of purchase or your order number

Please contact AVIA AREE before returning any merchandise. Items returned without prior authorization or return instructions may not be accepted.

Unless an item arrives damaged, defective, misprinted or incorrect, customers are responsible for return shipping costs.

Original shipping charges are generally non-refundable unless the return results from an error made by AVIA AREE or one of our fulfillment partners.

Once an approved return has been received and inspected, refunds will be issued to the original payment method. Please allow approximately 7–10 business days for processing after approval. Financial institutions may require additional time before the refund appears on your account.

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Items That May Not Be Eligible for Return

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Because many AVIA AREE products are produced after purchase, the following items may not qualify for buyer-remorse or size-change returns:

  • Made-to-order products

  • Print-on-demand products

  • Personalized or customized items

  • Final-sale merchandise

  • Gift cards

  • Items that have been worn, washed, altered or damaged after delivery

If you have questions about a specific product before ordering, please contact us.

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Damaged, Defective or Incorrect Orders

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If your order arrives damaged, defective, misprinted, incomplete or incorrect, please contact AVIA AREE as soon as possible.

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the product

  • Photographs of the packaging and shipping label when applicable

We will review the information and work with you to determine the appropriate resolution, which may include a replacement, refund or another suitable solution based on the circumstances.

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Exchanges

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Exchange requests must be submitted within 21 days of delivery and are subject to product availability.

Please contact AVIA AREE before returning an item for exchange. If the requested replacement product, color or size is unavailable, an eligible refund may be offered instead.

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Order Changes and Cancellations

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Orders often enter production shortly after purchase.

If you need to change your shipping address, update your order or request a cancellation, please contact AVIA AREE immediately.

Once production has begun, changes or cancellations may no longer be possible.

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Lost or Delayed Packages

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If your tracking information appears delayed or indicates delivery but you cannot locate your package:

  1. Review the tracking information.

  2. Confirm the shipping address provided during checkout.

  3. Check with members of your household or neighbors.

  4. Contact the shipping carrier if appropriate.

  5. Contact AVIA AREE if additional assistance is needed.

Packages marked as delivered are not automatically eligible for replacement or refund. Each situation is reviewed individually using available tracking information and carrier documentation.

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Contact AVIA AREE

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Customer Support

Email: aviaareellc@gmail.com

 

aviaareellc@gmail.com

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Website: https://www.aviaaree.com

Please do not mail merchandise until you have received return instructions from AVIA AREE.

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Website Policy Updates

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AVIA AREE may update this Shipping and Returns Policy periodically to reflect changes in business operations, fulfillment services or legal requirements. The version published on this page applies to purchases made after its effective date.

Last Updated: July 10, 2026

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